Privacy Policy

1. Introduction

Teorema Cristalizado, Sociedade Unipessoal LDA (“Company”, “we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Teorema Cristalizado is a company registered in Portugal with NIPC 519238354, with its registered office at Avenida Francisco Sá Carneiro, loja 3, #152, 8125-148 Quarteira, Portugal.

2. Information We Collect

2.1 Personal Information

• Name and contact details (email address, phone number)
• Company name and business details
• Property and project information submitted through our forms
• Communication records when you correspond with us

2.2 Automatically Collected Information

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on the website
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• To respond to your enquiries and provide customer support
• To deliver and improve our construction and consulting services
• To send relevant communications about our services (with your consent)
• To comply with legal obligations
• To protect against fraudulent or unauthorised activity
• To analyse website usage and improve user experience

4. Legal Basis for Processing

We process your personal data on the following legal bases in accordance with the General Data Protection Regulation (GDPR):

• Consent — when you voluntarily provide your information via contact forms
• Contractual necessity — when processing is necessary to fulfil a contract or pre-contractual obligations
• Legitimate interest — for operating and improving our business and website
• Legal obligation — when required by Portuguese or EU law

5. Data Sharing

We do not sell your personal data. We may share your information with:

• Service providers who assist in operating our website and business (e.g., hosting, analytics)
• Professional advisors such as lawyers and accountants
• Regulatory authorities when required by law

Any third parties with whom we share data are required to maintain the confidentiality and security of your information.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws and regulations. When data is no longer needed, it is securely deleted or anonymised.

7. Data Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Under the GDPR and Portuguese data protection law, you have the following rights:

• Right of access — request a copy of your personal data
• Right to rectification — request correction of inaccurate data
• Right to erasure — request deletion of your personal data
• Right to restrict processing — request limitation of data processing
• Right to data portability — receive your data in a structured, machine-readable format
• Right to object — object to processing based on legitimate interest
• Right to withdraw consent — withdraw consent at any time

To exercise any of these rights, please contact us at office@teoremacristalizado.com.

9. Changes to This Policy

We may update this Privacy Policy from time to time. The updated policy will be posted on this page with a revised “last updated” date. We encourage you to review this page periodically.